Your AI liaison for claim resolution, on autopilot.
VELSR — the Virtual Engagement Liaison for Services Resolution — calls payers, pulls claim status, and delivers clean notes in the exact format your billing office needs. Built for US healthcare providers.
Numbers that move the bottom line
Real outcomes from billing operations running VELSR in production.
From upload to resolved in four moves
VELSR replaces hours of phone time with a single, intelligent pipeline.
Upload Records
Drop claim batches, ERAs, or patient lists. VELSR parses any format — CSV, PDF, HL7, 837.
AI Initiates Call
Our voice AI dials the payer, navigates IVR, authenticates, and reaches a live rep when needed.
Collect Status
Claim status, denial reasons, pending docs, payment dates — captured in real time.
Deliver Notes
Clean, structured notes land in your format of choice — directly into your PM/EHR or portal.
Everything a billing office needs. Nothing it doesn't.
Purpose-built for the follow-up workflow — starting with first-call-for-status, expanding across the entire RCM stack.
First Call for Status
Automated payer outreach for every open claim. No more sitting in queue — VELSR handles the call end-to-end.
Smart Note Formatting
Every call produces a clean, structured note — delivered in the exact template your team and auditors require.
Multi-Payer Orchestration
BCBS, Aetna, UHC, Cigna, Medicare, Medicaid — VELSR knows each payer's script, IVR, and rep workflow.
Denial Intelligence
Capture denial reasons, required documentation, and appeal windows — surfaced in the same call.
Ops Dashboard
Real-time visibility into call volume, resolution rates, payer performance, and team productivity — all in one view.
HIPAA-Native Security
End-to-end encryption, SOC 2 controls, BAA-ready architecture. Your PHI stays protected at every step.
First-call status is just the beginning.
VELSR is expanding across the full revenue cycle — one intelligent workflow at a time.
The RCM intelligence layer
Every module shares the same voice AI, payer knowledge graph, and note engine. Deploy what you need today; the rest arrives on schedule.
See the full roadmap →See VELSR work on your real claims
Book a 20-minute demo. We'll show you the platform, walk through your workflow, and demonstrate exactly how VELSR transforms your billing operation — with your data, on your time.
Book your personalized demo
Fill out the form and we'll schedule a call within 24 hours.
20 minutes, zero fluff
No slide decks. No sales pitch. Just the product running on your real claims and workflows.
See your ROI before you buy
We'll model your specific savings based on your claim volume, denial rates, and current staff costs.
HIPAA from day one
BAA-ready architecture, SOC 2 controls, end-to-end encryption. Your PHI is protected at every step.
Talk to a real human
Our team includes former billing office leaders. We speak your language — and we've lived your pain points.
Trusted by billing leaders across the US
"We used to have three full-time staff on first-call-for-status. VELSR replaced all of that in 60 days — and our resolution rate actually went up."
"The notes come back exactly in the format our auditors need. We stopped getting dinged on documentation gaps within the first month."
"I was skeptical about AI calling payers. After the demo, I wasn't. After 90 days of production, our A/R dropped 28%. Game changer."
Put your billing office on autopilot.
See VELSR work on your real claims in a 20-minute demo. No slide decks. No sales pitch — just the product, your data, and the outcome.